SHIPPING
Do you offer free delivery?
- Yes, we offer free delivery on all orders within UK, Europe & the USA.
Can I track my order?
- Absolutely! We provide full tracking information with every order. You'll receive an email notification with tracking details once your order ships.
How long will it take to receive my order ?
Our products are sourced directly from our trusted partner in India, allowing us to offer competitive pricing with a delivery window of 14-28 working days
PAYMENT
Which Payment methods do you accept
WE accept all major credit cards and bank cards along with Gpay and Paypal
Are payments protected and secure
Yes we use Shopify payment's for all transaction, which are encrypted and your data is safe. All payments are fully protected & insured
RETURNS
What is your return policy?
Returns & Refunds
We want you to be completely satisfied with your purchase. If you're not happy with your order for any reason, you can return it for a full refund within 14 days of receipt.
Please contact our customer service team via email at returns@sacredscrolls.com
They'll be happy to Provide pre-paid return labels & guide you through the easy return process.
How quickly will I receive a response if I contact you ?
We aim to answer all queries within 4-12 hours , much faster if possible.
How can I get assistance if I need it?
OTHER COMMON QUESTIONS
Are you based in the UK?
Yes! We are based in a small office in Devon although all products are directly shipped from our sister company in India.
I have a book I'm struggling to get hold of , can you help ?
Please reach out to us at info@sacredscrolls.co.uk we will do our best to source this for you.